winph link | Privacy Policy

Who This Policy Applies To

This Privacy Policy applies to all individuals who visit the WinPH link website, register an account, deposit funds, or otherwise interact with the platform or its support team. It covers data collected through the website, the mobile application, and any communications between you and winph link.

WinPH link operates as an online gaming platform serving players based in the Philippines. This policy reflects our obligations to players and our commitment to handling personal data responsibly.

What Information We Collect

The personal information we collect falls into two categories: information you provide directly, and information collected automatically when you use the platform.

Information You Provide

• Registration details – name, date of birth, contact number, email address, and a chosen username.
• Identity verification documents – a valid Philippine government-issued ID (passport, driver's licence, or national ID) required for KYC before withdrawals can be processed.
• Payment information – the GCash or Maya account numbers, or Philippine bank account details linked to your winph link account for deposits and withdrawals.
• Communications – any messages or queries sent to the support team.

Information Collected Automatically

• Device and connection data – IP address, browser type, operating system, and device identifiers.
• Usage data – pages visited, games played, session duration, and interaction patterns within the platform.
• Cookies and session tokens – used to maintain your login state and platform preferences.

How We Use Your Information

WinPH link uses personal data only for the purposes necessary to operate the platform and serve players. The main uses are:

We do not use your personal information to send unsolicited marketing communications to third-party lists, and we do not build advertising profiles from your gaming activity.

Sharing Your Information

WinPH link does not sell personal information. We share data only in the following limited circumstances:

• Payment processors – the e-wallet providers (GCash, Maya) and banking institutions involved in processing your deposits and withdrawals receive only the transaction data needed to complete each transfer.
• Identity verification services – KYC verification may involve a third-party document verification provider. These providers are bound by data processing agreements and may not use your information for their own purposes.
• Platform infrastructure providers – hosting, database, and security service providers who process data on our behalf under contractual data protection obligations.
• Legal and regulatory obligations – where required by applicable law or by a competent authority, winph link may disclose personal data. We will limit any such disclosure to what is strictly required.

Cookies and Tracking

WinPH link uses cookies and similar technologies to keep the platform working correctly and to improve your experience. Here is what each type does:

• Session cookies – keep you logged in during your current visit and expire when you close your browser.
• Preference cookies – remember settings like language preferences and notification choices.
• Security cookies – help detect unusual login patterns and support the OTP verification system.
• Analytics cookies – track anonymised usage data such as page visits and session duration, used to improve platform performance.

Most browsers allow you to manage cookie preferences through their settings. Disabling essential cookies may affect the platform's functionality, including your ability to stay logged in between pages.

Data Retention

WinPH link retains personal data for as long as your account remains active and for a reasonable period after account closure, as required to meet legal, audit, and dispute resolution obligations. Specific retention periods vary by data type:

• Account and identity documents are retained for the period required under applicable law following account closure.
• Transaction records are kept for audit purposes for a minimum period as required by applicable financial regulations.
• Customer support communications are retained for a reasonable period to allow follow-up and reference.
• Anonymised analytics data may be retained indefinitely as it cannot be linked back to any individual.

When data is no longer required and there is no legal obligation to retain it, winph link will securely delete or anonymise it.

Your Rights as a Player

You have rights over the personal data winph link holds about you. These include:

• Right of access – you can request a copy of the personal data we hold about you.
• Right to correction – if any of your data is inaccurate or out of date, you can ask us to update it.
• Right to erasure – in certain circumstances, you may request that your data be deleted. This may not be possible where retention is required by law or to complete a pending transaction.
• Right to restrict processing – you may request that we limit how we use your data in specific circumstances while a query is resolved.
• Right to object – you may object to certain uses of your data, including uses for direct marketing.

To exercise any of these rights, contact the WinPH link support team through the official website. We aim to respond to data requests within a reasonable timeframe. Identity verification may be required before we can fulfil a request.

Security Measures

Protecting player data is a core responsibility. WinPH link implements technical and organisational security measures including:

• SSL/TLS encryption on all data in transit between your device and the platform.
• OTP-based two-step login verification for new or unrecognised devices.
• Access controls that limit which staff can access personal data and under what circumstances.
• Regular security reviews of platform infrastructure and access logs.

No digital platform can guarantee absolute security. If you become aware of any unauthorised access to your account, contact the support team immediately through the official website.

Children and Age Restrictions

WinPH link is strictly for individuals who are 21 years of age or older. The platform does not knowingly collect personal information from anyone under 21. If it comes to our attention that an account holder is under the minimum age, the account will be suspended immediately, any balance will be held pending review, and the personal data will be handled in accordance with applicable law.

If you believe a minor has registered on the platform, please notify the support team through the website immediately.

Changes to This Policy

WinPH link may update this Privacy Policy from time to time to reflect changes in how we operate, changes to the services we offer, or updates to applicable law. When a material change is made, registered players will be informed through the platform or via their registered contact.

The date at the top of this policy indicates when it was last reviewed. We encourage players to check this page periodically to stay informed of how their data is handled.

Continued use of the winph link platform after a policy update constitutes acceptance of the revised terms.

Contact and Data Enquiries

For any questions about this Privacy Policy, to exercise your data rights, or to report a privacy concern, reach the WinPH link team through the support section of the official website.

Related documents that you should read alongside this Privacy Policy:

• Terms & Conditions – the rules governing use of the platform.
• Responsible Gaming – tools and guidance for healthy gaming habits.